General Terms & Conditions

Our terms and conditions were last updated on Oct 5, 2022.

Overview

Please read the terms and conditions carefully, as you are agreeing to them by continuing to use this website (miladyslace.ca). We reserve the right to modify these terms at any time, without notification.

Use of Site

The content of this site is intended for adults. If you are underage, a legal guardian should use this site on your behalf. We do not knowingly collect the information of those who are underage in their region.

The purpose of this site is to offer product information, and details about our store. If you choose to make a purchase on the site, you are required to provide contact, address and payment information related to your order. You are responsible for the information provided.

You agree to:

• Purchase products for personal use only
• Respect the privacy of others, and refrain from disabling, hacking, or attempting to override any security measure on the site
• Only submit legitimate transactions, and refrain from engaging in deceptive behaviour
• Respect copyright and trademark notices

Accounts & User Generated Content

Accounts can be created for ease of ordering on our site. If you choose to make an account, you are responsible for its use, as well as protecting the username and password. This information should be kept confidential. Content containing threats, spam, obscenities, profanities, rude/vulgar language and imagery, or encouraging criminal acts is prohibited. We reserve the right to cancel or suspend an account at any time. We reserve the right to take action upon, and use any feedback you provide to us.

Product Availability

We cannot guarantee that all products on our site are available when ordered. If we are unable to fulfil your order we will contact you via email. Though we strive to provide accurate and timely information, errors or typos may occur. We reserve the right to correct such errors at any time, without notice.

Ordering

By placing an order on our site you agree to pay the price that appears. Prices do not include taxes, which will be added to your order at the time of purchase. Unless otherwise stated, all prices are in Canadian dollars. If any errors occur during your purchase, please let us know via phone or email.

Shipping & Returns

Shipments may be arranged by phone. We charge a flat rate of $25 for shipping within Canada. We also offer in-store pick-up at no additional charge.

The processing time for orders is 2 business days, and you will receive an email when items are ready to be picked up or shipped.

Because of the nature of our products, we do not accept returns of any kind. It is important to get professionally sized to ensure that the products fit correctly.

Privacy

Please read our privacy policy. By continuing on the site you are agreeing to its terms.

Copyright

If you are a copyright owner, or are working on behalf of one, and believe any content on our site constitutes a copyright infringement, please contact us directly at [email protected] with specific details regarding your claim.

If you require clarification, or notice anything that needs to be addressed, please contact us via email at [email protected] or phone at 613-308-9499.