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Privacy Policy

This Privacy Policy applies to: miladyslace.ca

Last update: December 29, 2021

The respect of your private life is of the utmost importance for Milady's Lace Inc., who is responsible for this website.

This Privacy Policy aims to lay out :

  • The way your personal information is collected and processed. "Personal information" means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address.
  • Your rights regarding your personal information; who is responsible for the processing of the collected and processed information.
  • To whom the information is transmitted; if applicable, the website's policy regarding cookies.

1. COLLECTION OF PERSONAL INFORMATION

We may collect the following personal information:

  • First name
  • Last name
  • Phone number
  • Email address
  • Billing information
  • Payment information

The personal information we collect is collected through the collection methods described in the following section.

2. FORMS AND METHODS OF COLLECTION

Your personal information is collected through the following methods:

  • Account creation
  • Website contact form
  • Product order form

We use the collected data for the following purposes:

  • Statistics
  • Contact
  • Payments

3. COOKIES AND LOG FILES

We collect information through log files and cookies. These allow us to process statistics and information on traffic on the Website, to ease navigation and improve your experience for your comfort.

a) Cookies used by the Website

We use the following functional cookies on the website:

Name Domain Expiration Time
session_id', miladyslace.ca 1 year
backend_session_id', miladyslace.ca 1 year
COOKIELAW_ADS', miladyslace.ca 1 year
COOKIELAW_SOCIAL', miladyslace.ca 1 year
COOKIELAW_STATS', miladyslace.ca 1 year
COOKIELAW', miladyslace.ca 1 year

 

These cookies are used for platform stability and to store cookie preferences. They do not collect personally identifiable information and cannot be disabled.

The cookie files used by the Website also include the following:

  • IP address
  • Pages visited and queries
  • Day and time of connection

The use of such files allows us to achieve the following purposes:

  • Personalized consumption profiles
  • Statistical surveys

b) Objection to the use of cookies and log files by the Website

You have the right to object to the recording of these cookies and log files by configuring your web browser.

Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation may not be considered of our making.

4. SHARING OF PERSONAL INFORMATION

We are committed to not selling to third parties or otherwise commercializing the personal information we collect. However, we may share this information with third parties for the following reasons:

  • Advertising

Other:

  • Newsletter email marketing

If you do wish that we do not share your personal information with third parties, you may object at time of collection or at any time thereafter, as described in the "Right of objection and of withdrawal" section.

5. STORAGE PERIOD OF PERSONAL INFORMATION

The controller will keep in its computer systems, in reasonable security conditions, the entirety of the personal information collected for the following duration: 5 years.

6. HOSTING OF PERSONAL INFORMATION

Our website is hosted by: Lightspeed, located in Montreal, Quebec at the following address: lightspeedhq.com.

7. CONTROLLER

a) Controller

The "Controller" is: Milady's Lace Inc. The Controller may be contacted as follows:

Tel: 1-613-308-9499

The Controller is in charge of determining the purposes for which personal information is processed and the means at the service of such processing.

b) Obligations of the Controller

The Controller is committed to protecting the personal information collected, to not transmit it to third parties without informing you, and to respect the purposes for which personal information was collected.

In the event that the integrity, confidentiality or security of your personal information is compromised, the Controller is committed to notify you.

8. RIGHT OF OBJECTION AND OF WITHDRAWAL

You have the right to object to the processing of your personal information by the website ("right to object"). You also have the right to request that your personal information does not appear, for example, on a mailing list ("right to withdraw").

If you wish to exercise the right to object or the right to withdraw, you must follow the procedure described hereinafter:

The user must submit a request to Milady's Lace Inc. via email at [email protected]

9. RIGHT OF ACCESS, OF RECTIFICATION AND OF REMOVAL

You have the right to consult, update, modify or request the removal of information about you by following the procedure described hereinafter:

Unsubscribe via email link in newsletter

10. SECURITY

Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.

To ensure the security of you personal information, we use the following methods:

  • SSL (Security Sockets Layer) Protocol
  • Access management - person authorized
  • Access management - person concerned
  • Automatic backup
  • Digital certificate
  • Username/password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure complete security and transmitting personal information on the Internet always entails a part of risk.

11. CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may be viewed at all times at the following address:
miladyslace.ca/privacy-policy

We reserve the right to modify our Privacy Policy in order to guarantee its compliance with the applicable law.

You are therefore invited to regularly consult our Privacy Policy to be informed of the latest changes.

12. ACCEPTANCE OF OUR PRIVACY POLICY

By using our Website, you certify that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies.

13. APPLICABLE LAW

We are committed to respect the legislative provisions as specified in:


Personal Information Protection and Electronic Documents Act, SC 2000, c 5;

and/or

Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1.